Dealership Collaboration and Communication Software[
Make Every Interaction Count
Today’s customers expect flexibility, whether they're calling, texting, or messaging. Dealership communication and collaboration software unifies these channels with CRM and DMS data, giving teams real-time visibility and performance analytics to deliver consistent, trusted experiences that keep customers coming back and competitors behind you.
Communication and Collaboration Tools That Drive Results
Know Your Callers
CDK Voice Connect combines integrated customer data and AI-powered tools to surface instant caller insights, so your team is prepared to personalize, convert and close.
Measure and Take Action
Voice Connect Analytics gives dealers clear visibility into call performance so you can spot gaps, coach your team in real time, and turn every interaction into a better customer experience.
Drive Profits
Make the most of your phone leads with CDK Collaboration Solutions. Get the tools you need to follow up on leads, discover missed opportunities, and recapture lost profits.
Provide a Good Experience
88%
of consumers prefer texting the dealership about vehicle services
54%
of consumers would buy from dealers who provide better experiences compared to lower prices.






